As you may or may not know we have been working on updating our website over the last 6 months. We are pleased to say we have launched and gone live. It is a sleaker, neater version of the old website.
There are a few things that you need to know.
Returning customers need to set a new password
You can reset your password at the checkout or in your account area. Reset it by clicking ‘forgot your password?’, you will be sent an email with a link to reset it. If this does not work please call us on 01428 687768 or email firstname.lastname@example.org
We have lowered our UK frozen delivery charges
Loyalty discounts, bonus points and credits have been combined
Loyalty discounts, credits and bonus points have been rolled into one system. When you shop, you will earn loyalty points on each item you buy. Each point is worth 2p. If you have an outstanding credit with us it has been transferred across to your new account ready for use.
Saver packs work a bit differently
Saver packs will work in tiers. If a product is eligible for a saving, it will say buy ‘X’ number to get it at ‘Y’ price. This way you have more flexibility over your saving.
Save your card details
You can save your card details when at the checkout. This should make your future shopping experience much faster. We do not save your card details, our payment processor Stripe does this on their encrypted servers. This feature is optional, you choose whether or not you would like to use this at the checkout.
Have some fun on the site!
Shop our Instagram feed
You will find our Instagram feed at the bottom of all web pages. If it inspires you, buy it and try it 😉
Explore our fish like never before
On all of our categories you can filter by source, origin, price and a few other characteristics. If you want to see what frozen, wild, fillets we have from New Zealand, head to the category and have a play.